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Controlsoft Remote Access Terms and Conditions

By clicking the “Connect” button and using this web-based application, you are (1) representing that you are over the age of 18 and have the capacity and authority to bind yourself and your employer, as applicable, to the terms of the disclaimer below; and (2) consenting on behalf of yourself and/or as an authorized representative of your employer, as applicable, to be bound by this disclaimer. if you do not agree to all of the terms and conditions of the disclaimer, or do not represent the foregoing, you will not and may not receive remote access services.

Remote access services are provided at your sole risk. The assistance from Controlsoft Technical Support Representative is provided on the following terms and conditions: You have requested the assistance of a Technical Support Representative through a remote connection to your computer. The ability for Controlsoft to remotely access your computer significantly enhances the quick resolution of your technical problem. You understand that by requesting such assistance, Controlsoft Technical Support Representatives may download and use software, gather system data, take remote control of your computer and access or modify your computer settings. By accepting these terms, you hereby grant Controlsoft the right to connect to your computer, download and use the software on your computer to gather system data, repair your computer, take remote control of your computer and change the settings on your computer while performing the services. Be sure to close any confidential or personal files that you may be working on, before allowing remote access to your computer. Other than as set in these Terms, you agree that Controlsoft has no responsibility or liability under any circumstance at any time for any loss or harm that may arise from or may be related to the services.
Controlsoft shall be limited to the total value of the remote access technical support services.
Controlsoft make no warranties of any kind with regard to the technical support services provided hereunder. Controlsoft hereby disclaims all warranties and conditions with regard to the technical support services including all implied warranties and conditions of merchantability and fitness for a particular purpose. In no event shall Controlsoft be liable for (i) any special, indirect or consequential damages or (ii) any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the provision of technical support services.